TradeBase Terms & Conditions

1. Agreement and operator

These Terms govern access to TradeBase websites, applications, communications, and related services (the “Service”). The Service is operated by Liberty Grove, Homestead Company, LLC (“TradeBase,” “Company,” “we,” “us,” or “our”), a Maine company. By creating an account, clicking acceptance, or using the Service, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

2. Eligibility and accounts

You must be at least 18 years old and legally capable of entering a contract. You must provide accurate information, protect your credentials, and promptly report unauthorized use. You are responsible for activity under your account. We may reject, suspend, or terminate accounts where reasonably necessary to protect users, the Service, or comply with law.

3. What TradeBase is—and is not

TradeBase provides software for homeowners and independent contractors to organize projects, communicate, request or offer services, exchange estimates and invoices, and manage related information. TradeBase is not a contractor, construction manager, employer, insurer, escrow agent, lender, law firm, engineering firm, or emergency service. We do not perform, supervise, direct, guarantee, or accept responsibility for construction or home services.

4. Independent contractors and homeowner decisions

Contractors and homeowners are independent users. TradeBase is not a party to agreements between them. Users are solely responsible for selecting each other, verifying identity, licensing, insurance, permits, qualifications, references, pricing, scope, safety practices, and compliance with law. Directory listings, profiles, recommendations, matching, badges, reviews, or referrals are not endorsements or guarantees. Users assume the risks of in-person meetings, property access, work quality, delays, injuries, defects, liens, payment disputes, and property damage.

5. Estimates, contracts, payments, and taxes

Quotes, estimates, invoices, schedules, messages, and AI-assisted documents are user-created records and are not verified by TradeBase. Users must independently agree on scope, price, payment terms, change orders, warranties, permits, and remedies. TradeBase does not guarantee payment, collection, refunds, chargebacks, financing, tax treatment, or project results. Payment services may be supplied by third parties under their own terms.

6. No emergency use

Do not use TradeBase for emergencies or situations involving immediate danger, fire, gas leaks, flooding, structural hazards, medical needs, or suspected crimes. Contact 911 or the appropriate licensed emergency provider.

7. Acceptable use

You may not use the Service to break the law; deceive, threaten, harass, discriminate against, or harm others; send spam; misrepresent licensing, insurance, identity, or work; upload malware; bypass security or access controls; scrape or resell data; infringe rights; or facilitate unsafe, fraudulent, or illegal work. You may invite only people with whom you have a legitimate relationship and must not use invitations for unsolicited bulk messaging.

8. User content and privacy

You retain ownership of content you submit. You grant the Company a worldwide, non-exclusive, royalty-free license to host, reproduce, process, transmit, and display that content only as reasonably needed to operate, secure, support, and improve the Service. You represent that you have the rights and permissions needed to submit the content, including personal information about customers, household members, workers, or properties. Public profile content is your responsibility.

9. Artificial intelligence

AI features may produce incomplete, inaccurate, outdated, or inappropriate output. AI output is not legal, financial, tax, engineering, safety, code-compliance, or professional advice. Users must independently inspect and verify output before relying on it. Do not use AI output as a substitute for licensed professional judgment.

10. Company intellectual property

The Service, software, branding, interface, and Company-created content are owned by or licensed to the Company. Subject to these Terms, we grant you a limited, revocable, non-transferable right to use the Service for its intended purpose. You may not copy, reverse engineer, sublicense, or exploit the Service except where applicable law expressly permits it.

11. Availability, changes, and third parties

The Service may change, experience interruptions, lose functionality, or be discontinued. We do not promise uninterrupted availability, permanent storage, or compatibility with every device. Third-party services are governed by their providers’ terms. We are not responsible for third-party products, websites, outages, conduct, or data practices.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, SECURITY, OR RESULTS. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THIS SECTION MAY NOT APPLY TO YOU.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS MEMBERS, MANAGERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, DATA, OR OPPORTUNITIES; OR DAMAGES ARISING FROM USER CONDUCT, CONTRACTOR WORK, PROPERTY DAMAGE, PERSONAL INJURY, PAYMENT DISPUTES, THIRD-PARTY SERVICES, OR RELIANCE ON SERVICE CONTENT. THE COMPANY’S TOTAL LIABILITY ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID THE COMPANY FOR THE SERVICE DURING THE 12 MONTHS BEFORE THE CLAIM. THESE LIMITS APPLY TO THE EXTENT PERMITTED BY LAW.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its members, managers, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable legal expenses arising from your content, your work or property, your agreements or disputes with another user, your violation of law or these Terms, or your misuse of the Service. This obligation does not apply to the extent a claim results from the Company’s own unlawful conduct.

15. Informal resolution, arbitration, and class waiver

Before filing a claim, you and the Company agree to send a written notice describing the dispute and requested relief to the other party and attempt in good faith to resolve it for 30 days. Notices to the Company must be sent to mitigation@fidelissoultions.biz.

If unresolved, any dispute arising from these Terms or the Service will be resolved by binding individual arbitration in Maine under the American Arbitration Association’s applicable Consumer or Commercial Arbitration Rules, as appropriate. The Federal Arbitration Act governs this agreement. Claims may proceed only individually, not as a class, collective, consolidated, or representative action. Either party may bring an eligible individual claim in small-claims court, seek emergency injunctive relief for misuse of intellectual property or unauthorized system access, or pursue a remedy that applicable law says cannot be arbitrated. You may opt out of arbitration by emailing the Company within 30 days after first accepting these Terms with your name, account email, and a clear statement that you opt out. If you opt out, Section 16 applies.

16. Maine law and courts

These Terms are governed by Maine law, without regard to conflict-of-law rules, except where federal law controls. For disputes not subject to arbitration, you and the Company consent to exclusive jurisdiction in the state and federal courts located in Maine and waive objections to venue. TO THE EXTENT PERMITTED BY LAW, EACH PARTY WAIVES A JURY TRIAL.

17. Termination and survival

You may stop using the Service at any time. We may suspend or terminate access for violations, risk, nonpayment, discontinuation, or legal requirements. Sections concerning ownership, disclaimers, liability, indemnification, disputes, and general terms survive termination.

18. Changes

We may revise these Terms. Material changes will be communicated through the Service, email, or another reasonable method. Changes apply prospectively from their stated effective date. Where law requires renewed consent, we will request it. Continued use after an effective date constitutes acceptance where permitted by law.

19. General terms and contact

These Terms and incorporated policies are the entire agreement about the Service. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder will continue. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, sale, or transfer of the Service.

Legal notices and questions: Liberty Grove, Homestead Company, LLC, Maine, United States; mitigation@fidelissoultions.biz.